TERMS AND CONDITIONS

AGREEMENT TO OUR LEGAL TERMS

We are UltraLite Weight Management PTY LTD ('Company', 'we', 'us', or 'our'), a company registered in Australia at Unit 54/31-39 Norcal Rd, Nunawading, Victoria, Australia, 3131. Our ABN is 17 683 077 303.

We operate the website www.ultralite.com.au (the 'Site') and the mobile application Ultra Lite Keto (the 'App'), as well as any other related products and services that refer or link to these legal terms (the 'Services').

By accessing or using our Services, you agree to be bound by these Legal Terms. If you do not agree to these terms, please do not use our Services.

1. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, all content, features, and functionality (including but not limited to information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) on the Site and App are owned by the Company, its licensors, or other providers of such material and are protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

2. USER REGISTRATION

To access certain features of our Services, you may be required to register for an account. By registering, you agree to:

• Provide true, accurate, current, and complete information about yourself as prompted by the registration form.
• Maintain and promptly update the registration information to keep it true, accurate, current, and complete.
• Keep your password confidential and be responsible for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account or any other breach of security.

3. PURCHASES AND PAYMENTS

If you purchase any products or services through our Site or App, you agree to pay all charges at the prices displayed to you at the time of purchase. You authorize us to charge your chosen payment provider for any such purchases. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

4. PRODUCTS

We strive to display as accurately as possible the colors, features, specifications, and details of the products available on our Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products.

Our products include powdered drink sachets, which may naturally change in consistency over time, potentially leading to clumping. This is a common characteristic of powdered products and does not affect their quality or nutritional value. Clumping can occur due to the hygroscopic nature of certain ingredients, meaning they attract and hold water molecules from the surrounding environment. To minimize clumping, we recommend storing the sachets in a cool, dry place and ensuring the packaging is sealed properly after each use. If clumping occurs, gently shaking or tapping the sachet can help to break up the powder for easier mixing.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

Please ensure this revised section is reviewed by a legal professional to confirm it meets all necessary legal requirements and is tailored appropriately for your specific business needs.

5. RETURN/REFUND POLICY

Please review our Return Policy posted on the Services prior to making any purchases. Our Return Policy outlines the terms and conditions for returning products and obtaining refunds. By making a purchase, you agree to the terms of our Return Policy.

6. CONTRIBUTION LICENSE

By submitting content (e.g., comments, feedback, suggestions, or other materials) to the Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or have the necessary rights to the content you provide, and that the submission of your content does not violate any laws or infringe the rights of any third party.

7. PROHIBITED ACTIVITIES

You agree not to engage in any of the following prohibited activities:

• Copying or distributing any part of the Services without our prior written authorization.
• Using the Services to transmit unsolicited commercial emails ('spam').
• Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services.
• Uploading invalid data, viruses, worms, or other software agents through the Services.
• Collecting or harvesting any personally identifiable information from the Services.
• Impersonating another person or otherwise misrepresenting your affiliation with a person or entity.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event will the Company, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind arising out of or in connection with your use, or inability to use, the Services, including any direct, indirect, special, incidental, consequential, or punitive damages.

9. GOVERNING LAW

These Legal Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles.

10. CHANGES TO THESE TERMS

We may update these Legal Terms from time to time. We will notify you of any changes by posting the new Legal Terms on this page. You are advised to review these Legal Terms periodically for any changes.

11. Contact Us

If you have any questions about these Legal Terms, please contact us at:
Email: [email protected]